Help
Delivery
Across all seven emirates in 1–3 working days. Free on orders over AED 120, otherwise AED 15.
Returns
Unopened packs can be returned within 14 days. Write to us on WhatsApp with the order number.
Contact
WhatsApp +971 50 989 0429 · retail@thebasebev.com · Sunday to Friday, 9:00–18:00.
Pouch or Nutri Sticks — what is the difference?
Pouches are 150 g of powder you measure by scoop, the same base cafés use. Nutri Sticks are single-serve sticks with added vitamins, ten in a box.
How long does it keep?
Up to 18 months unopened. Once opened, close the pouch tightly and keep it dry.
Is it halal?
Yes. Every product is halal and made in a HACCP and ISO 22000 certified facility in the UAE.
Do you have sugar-free options?
Chai Karak with Stevia has no added sugar. More sugar-free flavours are coming.
Can I buy wholesale for my café?
Yes, through our business site. Wholesale terms start from 500 kg.